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Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer

The Guardian ·First reported
The GuardianAvanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer
Image: The Guardian

Intercity train operator’s compensation bill likely to top £70m this financial year amid rise in claims across network Avanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s…

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