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For JPMorgan, Amazon, fighting AI bots like Meta Muse may not be a winning long-term strategy

CNBC ·First reported 1d ago

For JPMorgan, Amazon, fighting AI bots like Meta Muse may not be a winning long-term strategy — Image: CNBC

As companies from Amazon to JPMorgan block AI personal agents like Meta's Muse, retail experts warn that technology that removes customer friction usually wins.

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